This Data Privacy Policy has been issued to make SEND Teach compliant with the requirements of the EU General Data Protection Regulations (GDPR).
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through SENDTeach.co.uk or its related sites and services.
What data is collected?
Website
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
You can opt out of SquareSpace non-essential cookies by clicking “Decline” on the cookie information pop-up banner.
Third party vendors, including Google, use cookies to serve ads based on your prior visits to SEND Teach or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to SEND Teach and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings. (or by visiting www.aboutads.info.)
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Contact forms
When a contact form is filled out, SEND Teach collects the names and email addresses of Data Subjects. In some instances the Data Subject might provide additional (optional) information, for example, information about a child’s behaviour or payment information to purchase a product or service.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. This information is shared to my email account for storage and is kept secure.
Where individuals contact me via an online contact form or via email at sendteach@gmail.com requesting me to contact them, or providing personal details, for example: name, email address, postal address, payment information, I retain the personal Data they provide on my email account and this is kept secure.
Payment
Once a service has been book, invoices detailing your name, email address and postcode are created and stored on Quickfile Accounting, which is GDPR compliant. You can pay via bank transfer or on Quickfile’s secure payment platform. Data stored on Quickfile will be kept secure and deleted within the time frame detailed below.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, provide you with a service, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services
How long is Data retained for?
SEND Teach only retains Data for as long as it is necessary to fulfil the purpose it was provided for. It will then be destroyed or anonymised. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.
Does SEND Teach share Data with others?
SEND Teach does not sell, share or otherwise transfer Data to other parties, other than those outlined in ‘Website’ for website hosting and advertising. However, I will transfer Data if I am required to do so by a valid order applicable under UK law.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Genevieve McNamara, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sendteach@gmail.com.
For information about the rights of Data Subjects please see ico.org.uk